Sales and advise: sales@cc-equestrian.co.uk
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Sales and advise: sales@cc-equestrian.co.uk
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Delivery Policy

STANDARD UK DELIVERY

Standard delivery orders for items which are in stock will mostly be delivered within 3-5 working days. However, we do aim to send all our orders out within 24hrs. For Highlands and Northern Ireland please allow 4-6 working days. During sale time, Christmas & Bank Holiday periods delivery may take longer. If your item is not in stock we will contact you to inform you of the delay and update you with an estimated delivery date as soon as we are able to do so. If an item is urgently required we suggest you select next day delivery option at checkout.

NEXT DAY UK DELIVERY

We offer a next working day delivery service on all orders placed before 2pm. Orders placed after 2pm will be counted as the following working day and processed accordingly.  For example, next day orders placed after 2pm on a Monday will be delivered on Wednesday. Next day orders placed before 2pm on a Friday will be delivered on Monday. Wherever possible however we will try to dispatch that day if we are able to process your order in time.  If you require Saturday delivery please select this at checkout as Our Next Day service does not include weekends.

DELIVERY ANY ITEM WE NEED TO ORDER IN FROM OUR SUPPLIERS 

For any of the above standard delivery times do not apply. Please see the delivery section for the relevant product to understand the delivery period that will apply.

Once an item has been received by us we will inform you immediately. If at that point you decide that you require a special delivery service such as “Next Day” then that can be arranged at the appropriate additional cost, otherwise the delivery service selected at time or order will then apply.

INSURANCE

CC-equestrian insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have a specified recipient or different delivery address, then you accept that evidence of a signature is evidence of delivery  and transfer responsibility in the same way.